abrupt future. navigating the digital, distributed & disruptive workplace

18 - On Frontline Worker Experience - A conversation with Jordan Boesch

Benoit Hardy-Vallée Season 1 Episode 18

Jordan Boesch is the CEO and Founder of 7shifts, a labor-management platform used by about 16,000 restaurants across North America. 7shifts allows restaurants to control labor, manage staff, manage compliance issues, and keep staff engagement high by providing a mobile app to the employees. Starting out as a side hustle, eventually, 7shifts made enough money for Jordan to quit his software engineering career and focus on changing the restaurant industry!

Topics Covered:

● How did Jordan come to start 7shifts?

● What is the experience for the managers and employees?

● How does 7shifts changing the employee experience?

● What does the future look like for restaurant workers and those outside the food industry?

● Jordan discusses employees’ desire to learn and advance their skills.

● What else would Jordan like to change in the restaurant industry and how does technology impact that?

● Jordan discusses the opportunities in front of 7shifts.

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